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CRM platforms
Leads, deals, and support tickets in one timeline your sales team will actually use.
Sales and support often live in WhatsApp, personal phones, and scattered notes. We build CRM that gives each account one shared history of calls, logged messages, deals, and tickets, so follow-ups no longer depend on one person’s memory.
Who it's for
- B2B sales teams with long deal cycles
- Service desks that need SLA visibility
- Field sales teams that follow up from mobile
- Clinics and service businesses tracking repeat customers
What you get
- Pipeline stages tailored to how you sell
- Customer timeline and activity log
- Task reminders and assignment rules
- Optional WhatsApp conversation logging
- Manager reports on win rate, aging deals, and workload
Why teams choose it
One place to answer “what did we last promise this account?”
Managers see stuck deals without chasing every rep in chat.
Support sees the sales context before answering a complaint.
Connect it to your ERP so invoices and open balances appear on the account.
Capabilities
- Lead and opportunity pipeline
- Unified customer timeline
- Support tickets with SLA tracking
- Quotes and follow-up scheduling
- Mobile companion for field reps
- Email and calendar integration
- Territory or owner assignment
- Customer sync with ERP and e-commerce
How we deliver
We configure fields and stages to match how you already sell, not a rigid template. Adoption matters more than feature count: short training, mandatory logging of key events, and a mobile flow for field visits.
Integrations are pragmatic. We start with users, accounts, and deals, then add telephony, email, or marketing tools when they earn their place. Your data stays exportable and under your control.
Which product fits your operation?
Email info@eblalabs.com or WhatsApp +90 541 967 57 65, and we will propose a scoped pilot, not a slide deck.